Content from MERGE Madrid 25

The institutional conference on crypto and Web3 connecting Europe and Latin America.

5.000+ Attendees
250+ Speakers
2x per year

Conversational AI in the Banking Industry : tangible applications

Date: 09/10/2025
17:40h. - 18:00h.
Place: CAM Builders Stage

20min · Full recording from 09/10/2025 at CAM Builders Stage. Also available on YouTube.

Language: English.
This panel will showcase how conversational artificial intelligence is transforming the banking industry through real use cases. Discussions will cover applications ranging from customer service and process automation to enhancing operational efficiency and user experience.

This is MERGE

Where banks, regulators and the crypto ecosystem sit at the same table.

Twice a year, MERGE brings together 5,000+ attendees and 250+ speakers. A private Institutional Summit at the Madrid Stock Exchange, two days at the Palacio de Cibeles, and the networking that moves the industry.

Next edition → MADRID
October 27–29, 2026 Institutional summit · Main conference · Palacio de Cibeles
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